Privacy Policy

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Introduction

WarpPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prepaid Visa card service powered by Solana blockchain technology.

By using WarpPay, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • Username and email address
  • First and last name (for card personalization)
  • Profile picture (optional)
  • Wallet address (Solana blockchain)

Transaction Information

  • Card preorder and reload transactions
  • Payment method selections (SOL, USDC, USDT)
  • Transaction amounts and timestamps
  • Card usage and spending history

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our prepaid card services
  • Process your card preorders and reload transactions
  • Personalize your card with your name
  • Send you transaction confirmations and account updates
  • Detect and prevent fraud and unauthorized activities
  • Comply with legal obligations and regulatory requirements
  • Improve our services and develop new features
  • Communicate with you about updates, promotions, and support

Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for sensitive data transmission
  • Secure database storage with encryption at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Blockchain-based transaction security via Solana

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., card issuers, payment processors)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Fraud Prevention: To protect against fraud, unauthorized transactions, and illegal activities

Your Privacy Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your account and personal data
  • Opt-out of marketing communications
  • Export your transaction history and account data
  • Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us through our support channels. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our services
  • Provide personalized content and recommendations
  • Detect and prevent fraudulent activities

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our platform.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained for a minimum of 7 years as required by financial regulations. When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

Children's Privacy

WarpPay is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information.

International Users

WarpPay operates globally and may transfer your information to countries outside your residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of WarpPay after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@warppay.io

Telegram: @warp_pay